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British Travel Award

Winners 2018!

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Welcome to Your New Home Away from Home

It’s an exciting time - getting the keys to your very own holiday home! After all, it’s a place where you and your loved ones will create some amazing memories together. But we don’t just hand over the keys and leave you to get on with it. We welcome any questions you may have about ownership, but we know that you can’t think of everything ahead of time. That’s why we take the time to arrange a meeting between you and your park’s General Manager.

You will be delighted to know that Park Resorts places a high priority on operating holiday parks that are both secure and safe. For the safety of you and your family and other holidaymakers using the holiday park and its facilities, we have designed some important rules. These must be followed by customers and staff alike, at all times. But don’t worry they are designed to protect you and our owners find it reassuring that they are purchasing with a company that places such importance on their safety.

Finally, as with every sale, the purchase of your holiday home comes with terms and conditions. We will take you through these in detail to make sure that you understand what they mean to you. If you have any questions, the General Manager will be ready to explain anything that needs clarifying.

After your purchase

You will be pleased to know that caravans are generally very easy to maintain, but there are a few things that need to be taken care of. We know that looking after your holiday home will be important to you - it’s important to us too. So we have designed a few services to help you take care of things when the weather turns, leaving you free to enjoy the ownership lifestyle.


Cleaning Service

  • Spring Clean– offers a full clean of your holiday home’s interior.
  • Boiler Descale – we can descale the boiler keeping it working at its best.
  • Exterior Clean – this option offers a full clean of your holiday home’s outside.


In the cold months, it's necessary to drain your caravan of all water and top it up with anti-freeze. So if you don’t plan to take a trip to your holiday home in the winter months, our Winterisation service is for you. We’ll take care of the hassle for you and make sure your caravan or lodge is ready for the weather. 

General Maintenance

From time to time things go wrong, it’s the case with any home. Luckily we are ready to look after you with our experienced team, experts in holiday home maintenance, they will handle any issue you may have.

These services vary depending on the holiday park you choose. Please speak with your Holiday Home Ownership Team for more information.

Get more from ownership

Ownership guide

Make the most out of your caravan

Find answers to all your ownership questions in the official National Caravan Council Ownership Guide.


Ask about finance

We endeavour to make ownership as affordable as possible. Talk to our advisors about the right option for you.

Best practice

National Caravan Council approved

Parkdean Resorts operates within the National Caravan Council Code of Practice - giving you peace of mind you're in safe hands.