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British Travel Award

Winners 2018!

Q

What happens if I arrive late to a holiday park?

A

If you arrive late to a holiday park and reception is closed, you'll still be able to collect your keys from our out of hours security team. Please look for signage and a contact number outside reception, or speak to a member of staff in the entertainment complex. Please note, we do not accept arrivals after 11pm, other than under extreme circumstances.

Where possible, please advise us in advance if you plan to arrive at the holiday park late.