What are the check-in and check-out times for promotional bookings?
The check-in time for promotional bookings is from 4pm, with the exception of Comfort Extra Wide and Premier Plus Caravan upgrades, which is 3pm. You can also pay an additional fee for priority arrival at 1pm.
If you think you may arrive after 11pm on your arrival day, please let us know. If you don't tell us and your accommodation is not occupied by 10am on the day after your arrival, we will treat your booking as cancelled and re-let the accommodation.
Should you arrive early on the park, you are more than welcome to use the park's facilities until the accommodation is ready. You will need entertainment passes to access some facilities - find out more about these here.
You must check-out of your accommodation by 10am, however, you will still be able to use most of the park's facilities for the duration of your departure date (provided you have entertainment passes).