Parkdean Resorts UK Holiday Parks
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Personal data we process to support Covid 19 Test and Trace – Scotland

For the health and safety of the customers and staff in these premises, we must collect the name and contact details of visitors to these promises to support NHS Scotland’s Test & Protect. This information will be used to enable NHS Scotland to contact you should you have been in the premises around the same time as someone who has tested positive for coronavirus. Contacting people who might have been exposed to the virus is an important step in stopping the spread.

Why do we need to collect this data?

As stated above, the purpose for which we are processing your personal data is to assist with NHS Scotland’s Test and Protect strategy in relation to the coronavirus public health epidemic.

This will involve the gathering and, when required, the sharing of information with NHS Scotland as the responsible body for Test and Protect. Your data will not be used for any other purpose. In order to assist in the containment of the virus, we will only share your data when it is requested directly by NHS Scotland.

This will only be in the unlikely event there is a cluster of coronavirus cases linked to the venue. Information will be transferred securely to NHS National Services Scotland who will use the data to contact trace those who were in the establishment at the same time as the positive case, and will provide guidance and support to those who may be advised to self-isolate. For further information on the NHS Scotland Test and Protect strategy please visit the NHS website.

What data will we collect?

Along with the date and time of your arrival and departure, we will collect the following personal data if applicable:

your name;
and contact telephone number.

If you do not have a telephone number, you have the option to provide:

a postal address; or
an email address.

Where multi-household groups are present, we will collect contact details from a ‘lead member’ of each household, along with the number in attendance from each household within the group.

What is our lawful basis for collecting and sharing this data?

Under data protection law, GDPR Article 6(1), we have a number of lawful bases that allow us to collect, process and share personal information. In this case, the lawful basis for processing your data is ‘legal obligation'.

In short, we are obliged to process the personal data to comply with the law which requires us to collect your data and share it with public health officers if they request it under The Health Protection (Coronavirus) (Restrictions) (Scotland) Amendment (No. 11) Regulations 2020.

How long will we retain the data?

Your personal data, collected for the purposes stated in this privacy notice and will be held by us for at least 3 weeks (21 days). All personal data will be held and disposed of in a safe and secure manner.

Your rights

As defined in the data protection law, GDPR Article(s) 12-23, you have the following rights:

  • The right to be informed about the collection and use of your personal data. This is outlined above.
  • The right to access the information we hold about you. Also known as Subject Access Request (SAR).
  • The right to request rectification of any inaccurate personal data we hold about you. In certain circumstances exemptions to these rights may apply.

Further information is available on the Information Commissioner’s Office website.

Do you have a question or complaint?

If you have a question or wish to complain about how your personal data is used, you should contact our Data Protection Officer for further information.

Email
[email protected]

Post
Data Protection Officer
Parkdean Resorts UK Ltd
One Gosforth Park Way
Gosforth Business Park
Newcastle upon Tyne
NE12 8ET.

If you are still not satisfied, you can complain to the Information Commissioner’s Office. The Information Commissioner can be contacted at:

Information Commissioner’s Office Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

0303 123 1113

[email protected]

We keep our privacy notice under regular review, and we will make new versions available on our website. This privacy notice was last updated on 01 October 2020.