Parkdean Resorts UK Holiday Parks
British Travel Awards Winner 2020
Best UK Family Holiday CompanyBest UK Holiday Parks & Lodges Company

What is Reevoo?

Reevoo is an independent consumer review platform that takes the guesswork out of customer reviews. It’s Reevoo’s impartial position and trustworthy approach that makes it our holiday reviews platform of choice, ensuring total transparency between our customers’ feedback and our team.

Reevoo also allows our customers to rate us in a number of categories, so we can keep track of what we’re doing well and quickly spot where we might need to improve. This means we can set things right and continue to delight our customers - helping them create amazing memories while on holiday with us.

Why Should I Trust Reevoo?

Unlike other review platforms, many of which allow anyone to post a review, Reevoo only allows genuine customers to leave reviews. Reevoo’s ethos on customer reviews revolves around three core values: being independent, impartial, and trustworthy.

A woman pulling pints at the bar


Reevoo independently manages customer reviews on behalf of Parkdean Resorts – meaning that companies who use Reevoo are unable to edit reviews or tailor their customer scores.

That means you can trust in what you’re reading when researching your holiday. All of our Reevoo reviews have come from real customers sharing real experiences.

A receptionist on the phone at Ty Mawr Holiday Park


Reevoo acts as a neutral middle ground between us and our customers. We value our customers’ thoughts and, as such, we want to create an open forum for both positive and negative feedback.

Reevoo is completely impartial and, as long as they meet Reevoo’s own guidelines, no reviews are edited, deleted or hidden.

A waiter bringing food and drinks out to a family in the restaurant


Our aim is to deliver the best holiday experience possible, and we use honest customer feedback as an accurate measure of how we’re doing.

Reevoo’s customer review platform ensures that only reviews from verified customers are collected, so you can rest assured that you’re reading real reviews written by real customers.

Reevoo Reviews Explained

Reevoo reviews cover a comprehensive range of factors. This allows you to score different elements of your holiday, as well as leave some qualitative feedback about your experience with us. We want to ensure all of our guests have a fantastic holiday experience, so we really appreciate you taking the time to let us know how we’re performing.

When you receive the email to leave your Reevoo review, you’ll be asked to score the holiday park you stayed at out of 10 for the following categories:

  • Facilities 
  • Location & surroundings
  • Helpfulness of staff
  • Overall rating 

You’ll also be asked whether you’d recommend Parkdean Resorts to others and how well your customer service queries were handled.

How do I Leave a Reevoo?

Once you’ve booked your holiday with us, you’ll receive an email from Reevoo shortly after your stay – with a link to leave a review. You’ll be asked to score your holiday experience on a number of factors, as well as provide a written review of your holiday with us.

In the unlikely event that you haven’t received an email from Reevoo, please contact them directly at [email protected]. Once they’ve confirmed that you’re a genuine customer via proof of purchase, they’ll be able to collect your review.

Book with Confidence

You can rest assured that we’re here to delight you every step of the way when you book your UK holiday with Parkdean Resorts. With a dedicated customer care team on hand to help with any queries, don’t hesitate to get in touch – we’re always happy to help. Whatever your query, we’re here for you 7 days a week.