You can pre-book your activities online, including swimming sessions, from 6 weeks prior to your arrival date. Simply log into ‘Manage My Booking’ and select 'Book on park activities'. Activities can be pre-booked up until 2 hours before they start. Don't worry, we'll send you an email reminder about booking your activities before you're due to travel.
If you're on holiday in England or Wales, we also offer you the flexibility to book activities whilst you're on park.
Please note, you can pre-book up to 3 swimming sessions online. For any further swimming sessions, please speak with our customer experience team at the pool area.
What should I do if I haven't received an email?
If you haven't received an email reminder from us, don't worry, you can still log in to 'Manage My Booking' and book your activities and swimming sessions online.
What if I haven't been able to pre-book activities?
If your desired activity isn’t showing any availability at the time you're planning to book, we recommend checking back regularly in the 'Manage My Booking' portal, as further slots may be made available. Once you arrive on park, our friendly reception team will also be happy to help. Please note, when booking activities on park, this will be subject to availability.
I can't see an option to pre-book swimming?
We offer pre-bookable swimming sessions at selected parks only. If swimming sessions aren't showing up on your 'Manage My Booking' portal, or you've chosen not to book a swimming slot in advance, don't worry - you can still turn up and use the pool, subject capacity, on a first-come first-served basis.
Third party bookings
If you've booked your holiday via a third party travel agent , you can still book your activities online here: www.parkdeanresorts.co.uk/third-party-login/.
You'll need to enter:
- Your booking provider (select from the drop-down)
- Booking reference
- Email address (used when making your booking)
If you've booked your holiday via a private owner, simply head to reception once you're on park to book your activities.