Membership Card

14 results in Membership Card

• If I'm a new Owner how long do I wait for my card?

  We know you’ll be eager to access your benefits right away so the team on park will issue you with a temporary card.
  Continue reading

• How long will it take for the membership cards to arrive?

  Your membership cards will be delivered within 4-6 weeks.
  Continue reading

• Can I purchase additional membership cards?

  No, you are unable to purchase additional membership cards above the 10 card limit.
  Continue reading

• I need to update a child membership card to an adult membership card?

  To change an under 18 card to an adult card simply contact the Owner Support Team
  Continue reading

• Is there a charge to change a name on a membership card?

  There will be an admin fee of £10 applied to your owner account.
  Continue reading

• Not all of my cards have arrived, how can I obtain my discount on park?

  Don’t worry if your cards haven’t arrived, you can still enjoy your owner benefits.
  Continue reading

• While I'm waiting for my new card to arrive, what can I use if I'm a current owner?

  As a current owner you can continue to use your temporary card or an old card if you have one until your new permanent card arrives.
  Continue reading

• Why do I need a membership card?

  We’ve created a membership card exclusively available for owners and their friends and family.
  Continue reading

• We co-own our holiday home do we each receive a set of membership cards?

  No, the membership cards are allocated to the main account holder.
  Continue reading

• If I don't allocate all 10 cards now, can I revisit the registration form at a later date to claim my remaining allocation? Is there a charge to do this?

  We understand that you may not know your full allocation at the time of signing up for your cards, after all it’s an important decision!
  Continue reading

• What should I do if I have made a mistake with my application?

  We can easily rectify this for you. Simply contact the Owner Support Team.
  Continue reading

• If I lose my membership card, how do I replace it?

  The Owner Support Team can arrange a replacement card.
  Continue reading

• I have submitted my card application but haven't received all of my cards?

  If you have received fewer membership cards than you requested, this will be because we have been unable to print all of your membership cards as the images supplied weren’t suitable.
  Continue reading

• What if I have no access to the internet?

  Please login to Owners Connected to contact our Owner Support Team via Live Chat.
  Continue reading