Parkdean Resorts has promoted long-serving member of staff, Karen Gibson, to Head of Accommodation.
Having worked in the role of Regional Accommodation Support for two and a half years, supporting Parkdean’s parks with all aspects of the accommodation operation including inductions, cost control and improving the guest experience, Karen’s hard work has seen her rise through the ranks to now head up the department on a national level.
Karen has worked at Parkdean Resorts, the UK’s leading holiday park operator with 66 parks across the UK, since 2003, starting out as a seasonal bar team member, before progressing through various roles at different parks, including Complex Manager, Holiday Sales Manager, Park Services and General Manager. Her new role will see her focus on driving standards across parks to improve the guest experience, building and delivering training, and supporting refurbishment planning.
Barrie Robinson, Operations Director, Parkdean Resorts, said: “We’re delighted to have promoted Karen to Head of Accommodation. Karen has a wealth of experience and has been doing a fantastic job in driving standards at our parks and improving performance across the board, and is the perfect example of how hard work and commitment can pay off. She’s been with the business for almost 20 years now, and we’re hugely grateful for everything she does for us. Congratulations to Karen on this thoroughly deserved promotion, and we wish her all the best in her new role.”
Karen added: “I’m really looking forward to getting started in my new role and to take on a new challenge. I’m passionate about ensuring our guests have the best experience possible with us so they can create lasting memories, and it’s very rewarding to be involved in that process. I’ve worked my way up at Parkdean Resorts, starting out as a seasonal bar team member, so I’m thrilled to still be with the business after all this time and am very grateful for all the brilliant opportunities I’ve had.”