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British Travel Award

Winners 2018!


How do I make a complaint?


If you are currently on holiday with us and need to make a complaint, please speak to a member of our on-park team who will be happy to try and resolve your problem as quickly as possible.

We appreciate all feedback from our customers. If you would like to provide feedback prior to your stay or after you have returned home, please email us at: or call us on 0344 335 3507.