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Our Parks
- View a map of our holiday parks
Holidays
- Holidays
  Discover your perfect holiday with Parkdean Resorts.
- Glamping Holidays
  Mix essential luxuries with a classic slice of outdoor holiday adventure.
  - Glamping Holidays
- Holidays Best For
  From couples to families, there's something for everyone.
- Ways You Can Stay
  Explore our fantastic range of accommodation.
Touring & Camping
- Touring & Camping Holidays
  Discover the great outdoors with a touring or camping pitch at one of our UK holiday parks.
- Glamping Holidays
Caravans & Lodges for Sale
- Caravans for Sale
  Explore our caravans and lodges for sale at 60 holiday parks across the UK.
- Our New Range
  Discover the Parkdean Resorts Collection.
- Holiday Home Offers
  Save on your dream holiday home with our fantastic offers.
- Caravan Buyer's Guide
  Find out more about the steps to becoming a holiday home owner.
Offers
- Popular Holidays
  Our most popular dates sell out fast! Check availability and book today.
- Seasonal Holidays
  Find your perfect short break or longer holiday - whatever the time of year.
  - School Holidays
  - Special Events
- Great Deals
  Check out our last minute and low cost holidays for amazing savings.
- Book Early
  Book early for the best choice of accommodation.
On Park
- Activities
  Discover our exciting on park activities.
- Facilities
  Enjoy brilliant facilities on park, wherever you decide to stay.
- Entertainment
  Explore our fabulous family entertainment.
  - Entertainment
- Things to do
  Try something new on your next break.
- Discover More
  Check out our Blog
  - Discover More
  - Beaches
  - Days Out
  - Discover
  - Nature
  - Pet Friendly
  - Places
Owners Area
- Owners Area
  Access your account and discover ownership benefits

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Frequently Asked Questions

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Frequently Asked Questions

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Coronavirus

What is the easiest way to pay my balance?
What if my area is in lockdown, but the park is still open - what are my options?
What happens if I have to shield?
I am due to travel with other households and don't think we are able to travel together. What are my options?

Booking FAQs

How do I change the name on my booking?
Can I add extra guests to my booking?
How and when can I pay for my holiday?
What are the check-in and departure times?
Do you have last minute breaks?

Refunds

I booked my holiday through a promotional newspaper and my holiday has been cancelled due to lockdown. How do I get my money back?
I paid with two different bank cards and one of them has been cancelled since I booked my holiday. How will I receive my refund? Can it all go on one card?
I have only received £25 of my refund. Where is the rest of my money?
I haven’t received an email to claim my refund. What should I do?
Someone from Parkdean Resorts contacted me for my bank details. Do I have to share my bank details with them?

Facilities

Do I have to pay to use the facilities at the holiday park?
Do you offer day passes to the facilities and entertainment?
Do your holiday parks offer WiFi internet access?
Which holiday parks have swimming pools?
Can I park outside my holiday home?

Accommodation

Do the caravans and lodges come with bed linen?
What facilities will my holiday home have?
Will my travel cot fit within the main bedroom of my holiday home?
Do you offer 1 bed accommodation?
How do I book accommodation with a hot tub?

Entertainment

Do you offer day entertainment passes for visitors?
Is the entertainment available all season at your holiday parks?
What entertainment can I expect on the holiday park?
Will there be children's clubs on the holiday park?
Are entertainment passes included in my booking?

Ownership FAQs

Are there any exclusive facilities and events for holiday home owners?
Can I let my holiday home out?
Can I upgrade my holiday home in the future?
Is buying a holiday home a good investment?
What annual running costs do I have to pay on my holiday home?

Pets FAQs

Are the beaches near your holiday parks pet friendly?
Can pets be left unattended in the holiday home?
How many pets can I bring with me to the holiday home?
Can I bring my cat on holiday?
Can I take my pet with me to the holiday home?

Contact FAQs

How can I contact you?

Offers FAQs

What promotions do Parkdean Resorts offer?
How do I redeem my Wowcher voucher?
How do I redeem my Sun Holiday voucher?
If I book through a Sun Holiday voucher, can I upgrade parts of my holiday?
If I book through a Wowcher voucher, can I upgrade parts of my holiday?

Touring & Camping FAQs

Can I upgrade my pitch?
How big are the pitches at the holiday parks?
What are the check-in times for touring and camping holidays?
Do you offer seasonal pitches?
What is included in the price of my pitch?
What is the voltage for the electric pitches?

Location FAQs

Are your holiday parks accessible by train?
Do you have holiday parks near theme parks like Alton Towers, Thorpe Park and Chessington?
Do you have holiday parks near Legoland?

Accessibility

What wheelchair friendly accommodation do you have?
Do your holiday parks provide for guests with accessibility needs?
Are the beaches near your holiday parks wheelchair accessible?
What is the terrain like on your holiday parks?

Policy FAQs

What is the smoking policy on the parks and in the holiday homes?
Can we get groceries or shopping delivered to our accommodation during our stay?

Promotional Bookings

Who can I contact about my promotional holiday?
When will I receive my promotional booking confirmation?
Where can I find my Parkdean Resorts booking reference number?
Can I upgrade my promotional booking?
What is the service charge on my promotional booking?
Do I need my own bed linen when booking through a promotion?

Learn more about Our Parks
Cornwall
Devon
Dorset
East Anglia & Lincolnshire
Essex
Hampshire
Isle of Wight
Kent & Sussex
Lake District
Lancashire
Northumberland & County Durham
Yorkshire
Scotland
Wales

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Copyright © Parkdean Resorts UK Limited

Parkdean Resorts UK Limited t/a Parkdean Resorts registered in England (Reg. No. 5729719) 2nd Floor, One Gosforth Park Way, Gosforth Business Park, Newcastle upon Tyne, NE12 8ET.

Various companies within Parkdean Resorts group are authorised and regulated by the Financial Conduct Authority for consumer credit broking and general insurance distribution activities. View Financial Conduct Authority Disclosure

Parkdean Resorts UK Limited is an appointed representative of Arthur J. Gallagher Insurance Brokers Limited which is authorised and regulated by the Financial Conduct Authority. Registered Office: Spectrum Building 7th Floor, 55 Blythswood Street, Glasgow, G2 7AT. Registered in Scotland. Company Number: SC108909.

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