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British Travel Award

Winners 2018!

0330 123 4850 0330 123 4850 Mon to Fri 8am - 9pm; Sat 8am - 7pm; Sun 9am - 9pm

Enquiries for Existing Holiday Bookings

Already booked a holiday with us, but need to speak to somebody? Whether you’re having trouble hunting down your booking confirmation or just have a question you want to ask before you head on holiday, we’re here to help.

Follow the links below to view your booking online, pay your holiday balance or book your ferry to the Isle of Wight – or if you need to get in touch, you’ll find our contact details further down the page.

Make an Online Enquiry

Fill out the online enquiry form below with details about your enquiry and a member of our customer service team will be in touch as soon as possible to assist.

Name

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Contact Details

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Email Address is required

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Enquiry Details

Booking Reference is required

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Customer Enquiry is required

Enquire about an existing booking

Prefer to call or email? Get in touch using the details below to pay your outstanding holiday balance or book your ferry crossing to our Isle of Wight parks.

Pay Your Balance

Tel:0344 335 3466
Emailholidayadmin@parkdean-resorts.com
Opening hours:Monday - Friday 8am - 9pm
Saturday 8am - 7pm
Sunday 9am - 9pm

Book your Isle of Wight Ferry Crossing

Tel:0344 335 3414
Emailheretohelp.ferries@parkdean-resorts.com
Opening hours:Monday - Friday 8am - 9pm
Saturday 8am - 7pm
Sunday 9am - 9pm

Parkdean Resorts Head Office

Parkdean Resorts 2nd Floor One Gosforth Park Way Gosforth Business Park Newcastle upon Tyne NE12 8ET

Telephone:
0191 256 0795 - 9am till 5pm (Mon - Fri)
Email:
gosforth.reception@parkdean-resorts.com