Enquiries for Existing Holiday Bookings
Already booked a holiday with us, but need to speak to somebody? Whether you’re having trouble hunting down your booking confirmation or just have a question you want to ask before you head on holiday, we’re here to help.
Follow the links below to view your booking online, pay your holiday balance or book your ferry to the Isle of Wight – or if you need to get in touch, you’ll find our contact details further down the page.
Have a question? Try asking here first...
Booking FAQs
Make an Online Enquiry
Fill out the online enquiry form below with details about your enquiry and a member of our customer service team will be in touch as soon as possible to assist.
Enquire about an existing booking
Prefer to call or email? Get in touch using the details below to pay your outstanding holiday balance or book your ferry crossing to our Isle of Wight parks.
Pay Your Balance
| Tel: | 0344 335 3466 |
| holidayadmin@parkdean-resorts.com | |
| Opening hours: | Monday - Friday 8am - 9pm |
| Saturday 8am - 7pm | |
| Sunday 9am - 9pm |
Book your Isle of Wight Ferry Crossing
| Tel: | 0344 335 3414 |
| heretohelp.ferries@parkdean-resorts.com | |
| Opening hours: | Monday - Friday 8am - 9pm |
| Saturday 8am - 7pm | |
| Sunday 9am - 9pm |
Parkdean Resorts Head Office
Parkdean Resorts 2nd Floor One Gosforth Park Way Gosforth Business Park Newcastle upon Tyne NE12 8ET
- Telephone:
- 0191 256 0795 - 9am till 5pm (Mon - Fri)