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If you have booked your holiday online you'll receive a booking confirmation by email within ten minutes of booking. If your booking confirmation does not come through please check your junk folder before contacting us.
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Your reference number can be found on your booking confirmation.
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When booking your holiday online, proceed through the checkout process until you reach the payment details and confirmation page. Under 'Select your payment...
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No, we are not a member of ABTA.
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We do not offer gift vouchers at this time.
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No, you can't choose how much deposit you pay. If your holiday starts in less than 10 weeks from the time of booking, you’ll have to pay the full holiday...
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Depending on when your holiday starts and how much it costs, you may be able to spread the cost by paying monthly. You can make payments online by logging...
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The minimum age to make a booking at one of our holiday parks is 18. Younger guests must be staying with a responsible adult aged 18 or above.
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We offer standard days to start a holiday, which are usually a Monday, Friday or Saturday. However, we may also offer additional arrival days at certain times of the year.
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If you're holidaying with us on a park where your friends or family are also staying, we may be able to help you arrange for your accommodation to be nearby...
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If you'd like to book a table for a meal at one of our restaurants while staying at one of our holiday parks, please enquire at reception when checking-in, or...
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Yes, all of our holiday parks can cater to group bookings, subject to availability. Whether it's a big family and friends holiday, an event or a whole park...
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There may be restrictions on bookings for all male or all female parties of over 4 people, and restrictions on the number of people who can occupy the...
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Yes, we offer last minute breaks. Whether you fancy a last minute weekend break or week-long holiday, you’ll find all of our best prices for late availability...
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Your balance will need to be paid in full 10 weeks prior to the day you arrive. The quickest and easiest way to view or pay your balance is online via our...
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To view your holiday home booking online, simply head to the My Booking page. You'll need your Parkdean Resorts booking number, surname and postcode which was used to make the booking.
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Due to the adoption of the new 3D Secure 2.0 (also known as 3DS2) security standard amongst card providers, you’re now required to authorise your online payments. This is to reduce the risk of fraud and prevent the use of your credit or debit card without your authorisation.
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You may not have been asked to authenticate your payment when making a purchase online in the past, however, new legislation has meant that card providers and online businesses are now required to be 3D Secure 2.0 (also known as 3DS2) compliant – in order to make online shopping and purchases safer for customers.
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If you have selected auto collect we'll automatically take your balance from your elected card on your payment due date (10 weeks prior to your holiday).
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Yes, new for 2026 we are now offering all-inclusive UK breaks at 44 of our holiday parks, across England, Scotland and Wales. Our all-inclusive package...
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No we do not offer 1-night only stays on our holiday parks, however, we do offer a range of short breaks, 2-night, 3-night and 4-night stays. Explore our...
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You can start your holiday on any day depending on how long you're planning to stay with us. Our standard 7-night arrivals are Thursday...
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Yes, a number of our parks are open over Christmas and New Years - they're perfect for a festive winter break. Explore our Christmas and New Years...
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No, only those people named on your booking can occupy your holiday home or pitch and anyone not in your booking party will be asked to leave the park.
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When you arrive on park to start your holiday our friendly team will be waiting to greet you and check you in. The lead passenger named on the booking must be the person to check-in. We may ask you to provide your ID when you check-in or during your stay to confirm this.
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Yes, you can book another holiday at any time while you're on holidaying on-park with us - simply enquire at reception and the team will be happy to make the...
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We may invite you to complete a quick two-step ID check online, prior to your arrival. This is to speed up the check-in process when you arrive at the park, as you may be asked to show your ID to confirm you're the lead passenger on your booking.
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All of our holiday parks welcome families and are ideally set up to create the perfect family holiday environment.
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If you have a valid discount code, you can use this online when completing your booking. When you reach the payment details and confirmation page, simply...
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Log in to Manage My Booking and select Book on park activities. We’ll also send you an email reminder in the lead-up to your holiday
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When you choose to pay for your holiday by Direct Debit, your agreed monthly payment will be collected automatically from your bank account on your chosen...
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Find out how to add or remove guests, change the lead booker and update contact details for your Parkdean Resorts holiday booking…
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If you booked your holiday with a deposit, your remaining balance must be paid in full 10 weeks before your arrival date. If you book less than 10 weeks...
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You may be able to change your holiday dates, move your booking to another Parkdean Resorts holiday park or extend your stay, subject to availability and...
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All of our parks are still open in the autumn, whether you're looking for an October half term holiday, a peaceful autumnal break or a cheap November getaway. We also have a...
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Find out if your holiday is eligible for Direct Debit, how to set it up online and how monthly payments work when spreading the cost…
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Find out which payment methods Parkdean Resorts accepts, including credit and debit cards, Apple Pay, Google Pay, Direct Debit and BACS…
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Find out which organisations and groups may be eligible for Parkdean Resorts discounts, including NHS workers, carers, Armed Forces, teachers and students…
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