Parkdean Resorts UK Holiday Parks
British Travel Awards Winner 2020
Best UK Family Holiday CompanyBest UK Holiday Parks & Lodges Company

Where do I collect the keys from for my holiday home?


Following the success of our contactless check-in service and great customer feedback, we're delighted to have extended this across all of our parks. 

You'll be asked to check-in online before you arrive to ensure all your party details are up to date. We'll then send you an email about our contactless check-in process at around 11AM the day before you're due to arrive, with the location of your accommodation and a map of the park.

Once you arrive, simply head straight to your accommodation, where you'll find your map and keys inside, it's as simple as that!

For our touring and camping guests, where possible we'll be operating a drive-through style check-in with a traffic marshall on hand to provide you with your welcome pack and direct you to your pitch. Alternatively, please visit reception, who will be happy to help.