If you have NOT received your Parkdean Resorts booking confirmation, please speak to your original promotional operator.
You should expect your Parkdean Resorts holiday confirmation within 14 days of receiving your confirmation from your promotional operator.
Your Parkdean Resorts booking reference number is marked in bold on your Parkdean Resorts confirmation and is located towards the top of your email or postal...Continue Reading
Yes. To view your options to upgrade your accommodation, extend your holiday and add extras to enhance your stay, please log in to your booking.
We add a compulsory service charge to your booking which covers your gas, electricity and water usage. This is calculated on a per night basis, rather than per person,...Continue Reading
As per the promotional operator’s terms and conditions, bed linen and blankets are NOT included (except with Premier Plus caravan upgrades).
Entertainment passes allow you to access the facilities on park, such as the swimming pool (except at Ruda where a charge applies), kids' clubs, club house, amusements...Continue Reading
We accept pets at most of our holiday parks (except Vauxhall) in selected accommodation with a charge per week/part week per pet and a maximum of 2 pets per...Continue Reading
All promotional holiday bookings are allocated on arrival, therefore unfortunately we are unable to tell you exactly which accommodation you will be placed in or where on...Continue Reading
The promotional operators' terms and conditions state that "absolutely no amendments whatsoever can be made after your holiday application has been received by us",...Continue Reading
Yes, please give our friendly advisors a call on 0330 1234 850 before or during your holiday to discuss prices and availability.
The check-in time for promotional bookings is from 4pm, with the exception of Comfort Extra Wide and Premier Plus Caravan upgrades, which is 3pm. The check-out time is...Continue Reading
We are unable to book ferries for promotional holidays, however, your promotional operator may have agreed special rates of travel with ferry companies such as Wightlink...Continue Reading
Please note, by booking a promotional holiday, you are bound by the terms and conditions of the newspaper you booked through, as well as the terms and conditions of...Continue Reading
We have four levels of accommodation available when you book a promotional holiday with us. These range from our more basic caravans to newer models with additional...Continue Reading
The easiest way to make a payment is by logging in to your account via the "Manage My Booking" section, which you can access 24 hours a day, 7 days a week.
The balance due date is always 10 weeks before the holiday date. However, any bookings which are less than 10 weeks away and have an outstanding balance must be paid...Continue Reading
The lead passenger can request to cancel your holiday online by logging into your account. All cancelled holidays are subject to the cancellations charges set out in...Continue Reading