Membership Card

14 results in Membership Card

• I have submitted my card application but haven't received all of my cards?

  If you have received fewer membership cards than you requested, this will be because we have been unable to print all of your membership cards as the images supplied weren’t suitable.
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• If I'm a new Owner how long do I wait for my card?

  We know you’ll be eager to access your benefits right away so the team on park will issue you with a temporary card.
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• How long will it take for the membership cards to arrive?

  Your membership cards will be delivered within 4-6 weeks.
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• Can I purchase additional membership cards?

  No, you are unable to purchase additional membership cards above the 10 card limit.
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• I need to update a child membership card to an adult membership card?

  To change an under 18 card to an adult card simply contact the Owner Support Team
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• If I don't allocate all 10 cards now, can I revisit the registration form at a later date to claim my remaining allocation? Is there a charge to do this?

  We understand that you may not know your full allocation at the time of signing up for your cards, after all it’s an important decision!
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• If I lose my membership card, how do I replace it?

  The Owner Support Team can arrange a replacement card.
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• Is there a charge to change a name on a membership card?

  There will be an admin fee of £10 applied to your owner account.
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• Not all of my cards have arrived, how can I obtain my discount on park?

  Don’t worry if your cards haven’t arrived, you can still enjoy your owner benefits.
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• What if I have no access to the internet?

  Please contact the Owner Support Team on 0344 3353523.
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• What should I do if I have made a mistake with my application?

  We can easily rectify this for you. Simply contact the Owner Support Team.
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• While I'm waiting for my new card to arrive, what can I use if I'm a current owner?

  As a current owner you can continue to use your temporary card or an old card if you have one until your new permanent card arrives.
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• Why do I need a membership card?

  We’ve created a membership card exclusively available for owners and their friends and family.
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• We co-own our holiday home do we each receive a set of membership cards?

  No, the membership cards are allocated to the main account holder.
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