All of our accommodation comes with sheets, pillowcases, pillows, duvets and covers or blankets when booked directly with us.
Your holiday home will come with a fully-fitted kitchen with all utensils, crockery and a fridge, as well as a bathroom with a shower. Our caravans and lodges also...Continue Reading
Typically, travel cots will only fit in the living areas of our caravans, however, this will depend on the size of the model booked and floor space may vary.
Yes, as of 2019 we now offer exclusive 1 bed caravans, perfect for couples' holidays. When booking your holiday online, simply select the filter to view all 1 bedroom...Continue Reading
You can book your hot tub lodge online by visiting our Hot Tubs page or by selecting the 'hot tub' filter when searching for holidays via our park accommodation pages.
You can collect your keys for your holiday home from the on-park reception team when you check in.
We offer apartment and chalet holidays at a number of our holiday parks, plus holiday houses, cottages, maisonettes and bungalows at some parks too! To see the full...Continue Reading
Yes, there will be heating in your holiday home. Our holiday homes have either central heating and double glazing or a gas/electric fire within the lounge area with...Continue Reading
If you have problems whilst on park, visit our reception team in person and escalate to a manager if required. You can also call the on park reception or out of hours...Continue Reading
Yes, our holidays are suitable for toddlers. Our kids' clubs are full of fun games, stories and singalong sessions especially for little ones, with something new every...Continue Reading
Yes, many of our caravans and lodges come with a veranda, although the specification of our accommodation differs between parks.
Yes, as standard, the accommodation comes with a TV with Freeview and a DVD player.
Some of our accommodation comes with an iron and ironing board and an iron can be hired on most parks. You can check whether an iron is supplied by checking the What does...Continue Reading
Hairdryers are available in some accommodation and can be hired on most parks.
There may be additional Wifi available in some areas of some parks such as in the accommodation. However, this cannot be guaranteed and it may come at an additional cost....Continue Reading
Many of our lodges in the Lake District, the Isle of Wight, Dorset, Devon, East Anglia & Lincolnshire, Wales, Essex and Scotland have hot tubs.
You may be able to upgrade your accommodation to one with a hot tub, subject to availability. Please log in to My Booking to view and select your upgrade options.
No, we do not supply barbecues. You can use your own barbecue as long as you are safe with it and keep it raised off the ground. You must keep it a little distance away...Continue Reading
All of our accommodation includes a fully equipped kitchen with cutlery, crockery and cooking implements available to use.
Yes - full hot tub safety instructions and rules are outlined on our hot tubs page and will also be provided on arrival to your holiday home.
Gas, electricity, bed linen and kitchen equipment are all provided when you book directly with us.
Outside furniture and seating will differ depending on your accommodation type. You can check what comes with your accommodation or if you will have a veranda by checking...Continue Reading