Your Lets FAQs

How do I know if I have Parkdean Resorts bookings in my holiday home?

You can view the Your Lets Statement in your Owners Connected account. On here, you can see your past and future bookings...

I have completed the forms what do I do now?

Please upload your completed forms into your Owners Connected account. Go to the ‘My Documents & Invoices’ section, then select ‘Upload Document’

How will I know if my holiday home has been accepted to let with Parkdean Resorts?

Once we receive your completed forms, we’ll check that your holiday home is eligible within four weeks. Should your holiday home...

How much can you earn from letting a holiday home?

Your on park Owner Experience Team can check what your holiday home will be graded under...

How can I request more information?

Simply speak to your on park Owner Experience Team or email [email protected].

Do I need to provide you with letting dates?

Yes. For Your Lets Flexible, we require your holiday home for a minimum of 10 full weeks...

Can I change my dates once I sign up?

If you are on Your Lets Flexible Scheme you must notify us if you would like to change your Owner Hire Dates. If you have made your Holiday Home available...

Is there a charge to let my holiday home with Parkdean Resorts?

For Your Lets Flexible, we will pay you 70% of the holiday home price paid to us by guests, excluding extras.

Does my holiday home have to be within a certain age?

To join Your Lets, we ask that your holiday home meets our standards and expectations. Please visit our Your Lets page for more...

How will my income be paid to me?

Payment of any monies owed to you will be made by BACS transfer. Please note - payments will only be made if...

I have a dog does this mean my holiday home will be advertised as pet friendly?

Yes, if your holiday home accepts pets then we will advertise your holiday home as pet friendly. We do this as some customers may have allergies.

I have upgraded my holiday home do I need to notify you?

Yes. We require 6 weeks’ written notice from you to allow changes. If you decide to let your new holiday home, you must complete...

What happens if I decide Your Lets is no longer for me?

All we ask is that you provide your reasoning in writing to us with 6 weeks’ notice. Once we’ve received your notification of...

What is included in the charge which is deducted from my income?

The charge covers the marketing and advertising costs, as well as the cost of cleaning. Please note: We only clean your...

Are there any further deductions?

The holiday home tariff is the amount paid to us by the holiday guest staying in your holiday home excluding extras such as fishing permits, cots...

Do I need to have safety certificates in place?

Yes to be part of Your Lets you must ensure that you have valid safety certificates for your holiday home. You must provide us with copies of...

Does my holiday home need to be insured?

You must take out adequate insurance to cover loss and damage and public liability insurance for at least £2 million and these insurance...

Do I need a TV Licence if I'm renting out my holiday home?

If you are an owner letting your holiday home out with Your Lets, you must have a valid TV licence for the full calendar year. You will need to ensure the park team see...

When will my income be paid to me?

To find out when the Your Lets income will be paid to you, please refer to the ‘Payment Schedule’ section of the Your Lets guide.

Why do I need to remove all of my personal items?

As you can imagine, the cleaning process is rigorous, so the removal of unnecessary items such as additional soft furnishings and ornaments that could carry risk is always sensible.

20 results in Your Lets FAQs

How do I know if I have Parkdean Resorts bookings in my holiday home?

I have completed the forms what do I do now?

How will I know if my holiday home has been accepted to let with Parkdean Resorts?

How much can you earn from letting a holiday home?

How can I request more information?

Do I need to provide you with letting dates?

Can I change my dates once I sign up?

Is there a charge to let my holiday home with Parkdean Resorts?

Does my holiday home have to be within a certain age?

How will my income be paid to me?

I have a dog does this mean my holiday home will be advertised as pet friendly?

I have upgraded my holiday home do I need to notify you?

What happens if I decide Your Lets is no longer for me?

What is included in the charge which is deducted from my income?

Are there any further deductions?

Do I need to have safety certificates in place?

Does my holiday home need to be insured?

Do I need a TV Licence if I'm renting out my holiday home?

When will my income be paid to me?

Why do I need to remove all of my personal items?

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