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All we ask is that you provide your reasoning in writing to us with 6 weeks’ notice.
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Yes. We require 6 weeks’ written notice from you to allow changes.
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You must take out adequate insurance to cover loss and damage and public liability insurance for at least £2 million and these insurance policies must be maintained for all the time you are participating in the Scheme.
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The holiday home tariff is the amount paid to us by the holiday guest staying in your holiday home excluding extras such as fishing permits, cots, high chairs (if we have provided these), and cancellation cover (which are retained by Parkdean Resorts).
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The charge covers the marketing and advertising costs, as well as the cost of cleaning.
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Yes to be part of Your Lets you must ensure that you have valid safety certificates for your holiday home. You must provide us with copies of satisfactory gas and electrical testing certificates
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As you can imagine, the cleaning process is rigorous, so the removal of unnecessary items such as additional soft furnishings and ornaments that could carry risk is always sensible.
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Yes, if your holiday home accepts pets then we will advertise your holiday home as pet friendly. We do this as some customers may have allergies.
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If you are an owner on Your Lets, you must have a valid TV licence for the full calendar year. You will need to ensure the park team see evidence of this at least seven days before your first let. You can find further information of how to prepare your holiday home for letting in the Your Lets pack.
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To join Your Lets, we ask that your holiday home is no older than 2014. If your holiday home is older, we can help you with upgrade options on park.
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Once we receive your completed forms, we’ll check that your holiday home is eligible within four weeks. Should your holiday home...
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Your on park Owner Experience Team can check what your holiday home will be graded under...
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Yes. For Your Lets Flexible, we require your holiday home for a minimum of 10 full weeks...
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If you are on Your Lets Flexible Scheme you must notify us if you would like to change your Owner Hire Dates. If you have made your Holiday Home available...
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For Your Lets Flexible, we will pay you 70% of the holiday home price paid to us by guests, excluding extras.
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Payment of any monies owed to you will be made by BACS transfer. Please note - payments will only be made if...
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You can view the Your Lets Statement in your Owners Connected account. On here, you can see your past and future bookings...
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To find out when the Your Lets income will be paid to you, please refer to the ‘Payment Schedule’ section of the Your Lets guide.
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Please upload your completed forms into your Owners Connected account. Go to the ‘My Documents & Invoices’ section, then select ‘Upload Document’
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