What accommodation will I be allocated when I book through a promotion?
All promotional holiday bookings are allocated on arrival, therefore unfortunately we are unable to tell you exactly which accommodation you will be placed in or where on the park you will be allocated.
If you'd like to stay in a particular type of accommodation or location on the park, you will need to upgrade your booking and this will be subject to availability and an additional charge. Please note the provisions at clause 12 of the booking terms and conditions if you have any additional needs and requirements. You can use the online upgrade option here or give us a call on 0330 1234 850.