Parkdean Resorts UK Holiday Parks
British Travel Awards Winner 2020
Best UK Family Holiday CompanyBest UK Holiday Parks & Lodges Company
Q

I paid with two different bank cards and one of them has been cancelled since I booked my holiday. How will I receive my refund? Can it all go on one card?

A

We aim to refund to the same card as your payments were made, however from time to time this is not always possible. If we are unable to complete a card refund, then we will arrange a bank transfer to a current account of your choice. We may contact you for your chosen account details to complete your request. This could be via email and/or telephone. If you are due a refund as a result of park closure/coronavirus, you may be able to complete our online BACs form which you can find here.

This might mean that even if you would like a full refund to a single account that the refund is processed as two separate payments on different days.

Due a refund for a Parkdean Resorts holiday? Find out more