Parkdean Resorts - Creating Amazing Memories
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Mobile Holiday Company

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Ownership Offers - Terms & Conditions

The following terms apply to the various companies within the Parkdean Resorts Group. Details of the parks can be found in our registered address – depending on the park, you’ll be entering into agreement with the relevant company.

Caravans and lodges shown online:

All caravans and lodges shown on the search results were in stock at the time of publish. All prices, photos and details are accurate to the best knowledge of the content manager, however human error can result in inaccuracies. Should you have a keen interest in a specific holiday home, please call the park to check that it is still available before setting off for your visit. Our Owners Elite Team endeavour to include the following in holiday homes for sale online: - VAT - Standard Pitch Fees - Siting & Connections - Steps & handrails - Fridge - TV Aerial - Axle Jacks - Fire Extinguisher - Smoke Alarm Please note: Unless otherwise stated in individual listings, Insurance Premiums, Water and sewage charges and Local Authority rates, will be charged in addition to the price shown online. These costs are charged pro-rata, based on the date of purchase. Often, we also include Ramtech System and an Inventory Pack in the price shown online - this will be shown in individual listings. Where we have a FREE pitch fees offer, the fees will be zero. If the fees are not INCLUDED or FREE, they will be charged IN ADDITION to the holiday home price. We will always make clear which case applies. Always check as well with the park on your no-obligation visit. *Holiday home prices vary between models and Parkdean Resorts parks. All prices include VAT. Subject to availability. Images are for illustration purposes. Parkdean Resorts reserves the right to change or withdraw promotions, special offers and/or prices at any time.

Starting prices:

Where a 'Caravans from £5,995*' price is shown, this relates to caravans available for sale at the time of publish. Caravans are available from £5,995 at Ashcroft Coast and Shurland Dale, subject to availability. More caravans are available from £8,995 at Sandylands, Southview, California Cliffs, Highfield Grange, Ashcroft Coast and Shurland Dale, subject to availability. As with all prices online, these are correct and available to buy at the time of publish.
When new models are advertised from £29,995, the example given relates to a 2018 model available at Shurland Dale at the time of publish. Other new models are available at other locations from between £29,000 and £32,995.
When lodges are advertised from £79,995, this relates to a Willerby Clearwater lodge available at Highfield Grange at the time of publish. Lodges are available at other parks upwards of £80,000.


Conditions relating to finance examples and the Finance Calculator online:

For holiday homes registered in 2006 or more recently. Finance is available to individuals aged 18 or over and subject to meeting criteria. Credit is subject to terms and conditions. Finance is provided by a limited panel of lenders who are independent of Park Resorts Limited (t/a ‘Parkdean Resorts’ or ‘Park Resorts’). Parkdean Resorts acts as a broker and receives a commission from the lenders. The lenders may not provide the most competitive credit and you may find a more favourable rate. There are other costs associated to owning a Holiday Home which have not been included in the above example. Holiday Home shown is for illustration purposes only.

This Calculator is designed to help new customers understand what to expect in respect of monthly repayments and although we do our best to make sure that the Holiday Home details you see on this website are accurate, please do not take this information or price to be guaranteed and you should speak to the Holiday Home Ownership Team about specific details.

Park Resorts Limited (Reg. No. 4133998) is authorised and regulated by the Financial Conduct Authority (FRN 669346). Park Resorts Limited is also an appointed representative of Arthur J Gallagher Insurance Brokers Limited (FRN: 311786) which is responsible for its insurance mediation activities.

For full terms and conditions please write to us at: Parkdean Resorts, Charter Court, Midland Road, Hemel Hempstead, Hertfordshire HP2 5GE or “click here” to be directed to our contact page.


VIP appointments:

As a potential new owner, we invite you to arrange a visit to come and meet our holiday home experts, and experience the ownership lifestyle first hand. As our guest, you and your family will receive FREE family day passes to enjoy the facilities and entertainment on the day of your appointment. Please note that facilities and entertainment are closed at most parks from the beginning of November, and reopen in March,

†Facilities vary by park and time of year. Access within the park opening dates as notified each year. Facilities on some parks may carry a charge.
*Free lunch is for a maximum 4 people, applies to food only maximum value of £40. Subject to availability, please confirm with the park at the time of booking.





One Night Stay - Owner Experience – Lower Hyde

∆This offer is only available at Lower Hyde Holiday Park. Customers can enjoy a free night stay, with up to 6 staying in one caravan holiday home. Overnight experience visits are limited and subject to availability. Bookings must be made at least 48hrs in advance of experience visit. Participants in this offer will be expected to meet the Caravan Sales Team and take a tour of the Park. For more details and to book please call the park directly.



Bring on Essex

≈ Free bring on offer, only available on selected parks and selected pitches. Bring on must be from another non-Parkdean holiday park, and proof of ownership at that park must be provided. Transportation and connection of your caravan is free when moving from a non-Parkdean Resorts UK Holiday Park (excluding Northern Ireland)  to a Parkdean Resorts Park subject to a maximum allowance of £500 towards transportation costs. Offer subject to payment in full of 2018 pitch fees, or a £1000 deposit and direct debit agreement for the balance being put in place.


     

    30 Day Money Back Guarantee Terms & Conditions

    The 30 day money back guarantee is available to all new customers who purchase a new or used holiday home. The guarantee is not available to existing customers or customers who wish to part exchange their holiday home.

    Please note that the 30 day money back guarantee will come into effect on 1st July 2016 and applies to holiday homes purchased on or after that date. 

    How to claim your 30 day money back guarantee

    A customer’s cancellation request must be received by the General Manager within 30 days from the date of the handover of the holiday home. The date of handover is that stated on the customer’s handover form.

    The request must be made with the use of the 30 day money back guarantee form enclosed within the welcome folder provided to the customer at the time of purchasing the holiday home. Further copies of the form may be obtained from the sales office on the holiday park.

    The form must be hand delivered to the General Manager of the park where the holiday home is located. The date of cancellation will be the date the form is received by the General Manager.

    Where the form is posted this must be addressed for the attention of the General Manager of the park where the holiday home is located and must be posted via the Royal Mail special delivery guaranteed postal service. Proof of postage must be obtained and retained by the customer.  For postal requests the cancellation date shall be the first working day following the date of posting. Any postal requests must be received within the 30 day period. 

    Any 30 day money back guarantee forms that are submitted to the General Manager via any other method (e.g. email or fax) will not be accepted. 

    On receipt of a customer’s completed form within the 30 day period an acceptance letter confirming the cancellation shall be issued to the customer.

    What happens next

    The holiday home must be handed back to us on the day of acceptance. The day of acceptance is the day the customer’s acceptance letter is issued. The keys must be returned to the General Manager on the same day. The holiday home must be handed back in the same condition as when it was purchased. All items, extras or incentives provided at the time of purchase must remain within the holiday home.

    Within 21 days of acceptance we shall refund to the customer the purchase cost of the holiday home by cheque less £500 which represents a contribution to the costs we have incurred including but not limited to siting and connections, pitch fees and use of the holiday park facilities.

    We reserve the right to deduct further sums from the purchase cost of the holiday home where damage or breakages have been caused to the holiday home beyond reasonable wear and tear.

    Where a customer has taken out a finance agreement with a provider introduced by us and the customer has complied with the 30 day money back guarantee terms and conditions the finance agreement will be cancelled at no cost to the customer.

    Where a customer has taken out a finance agreement through a third party finance provider not introduced by us the customer is solely responsible for any arrangements with the finance provider and/or any cancellation. We do not accept any liability for any cost or losses incurred by the customer in these circumstances.

    Any 30 day money back guarantee form received by the General Manager after the 30 day period will not be accepted. We accept no liability for any losses incurred by the customer where the General Manager does not receive the completed form, for whatever reason, within the 30 day period.

    The terms of the 30 day money back guarantee do not affect a customer’s statutory rights.  



     

    Holidaymaker offer 2018

    1. This offer is only available to new customers only who do not currently own a holiday home on any Parkdean Resorts holiday park. This offer is not available in conjunction with any other offer. 
    2. You will receive either £1,000 (or £1,500 at selected parks detailed below) off the advertised price of the holiday home at any Parkdean Resorts holiday park, or the purchase price of your holiday, whichever is greater. This offer applies where the purchase of the holiday home is completed within 2 months of the last day of the holiday. £1,500 off the advertised price is available at Bideford Bay, Challabarough Bay, Crantock Beach, Eyemouth, Nodes Point, Ruda, Sandford, St. Margaret’s Bay, St. Minver, Weeley Bridge, West Bay, Whiteacres, Fallbarrow Holiday Park & Marina, Limefitt Park, Tummel Valley Holiday Park, Todber Valley Holiday Park, Warmwell Holiday Park, White Cross Bay Holiday Park & Marina.
    3. The closing date for this offer is 31st December 2018.
    4. This offer applies to the price of the holiday home only and cannot be used towards running costs, connection fees, pitch fees or any other fees associated with owning a holiday home.
    5. This offer is non-exchangeable, non-transferable and no cash or voucher alternative is offered.
    6. Proof of holiday will be required in the form of a valid booking reference number.
    7. Customers are deemed to have accepted and agreed to be bound by these terms and conditions on signing the sale and licence agreement. This sale is subject to Parkdean Resorts’ usual terms and conditions which will be provided on request.
    8. Parkdean Resorts reserves the right to hold void, cancel, suspend or amend the offer at any time.
    9. Insofar as is permitted by law, Parkdean Resorts, its agents or distributors will not in any circumstances be responsible or liable to compensate the customer or accept liability for any loss, damage, personal injury or death occurring as a result of taking up the offer items except where it is caused by the negligence of Parkdean Resorts, its agents or distributors or that of their employees. Your statutory rights are not affected.
    10. This offer will be governed by English law and customers submit to the jurisdiction of the English courts.
    11. The Promoter of the offer is Parkdean Resorts UK Limited of Second Floor, Gosforth Business Park, One Gosforth Park Way, Newcastle upon Tyne, NE12 8ET. 

     


     

    Tourer Offer 2018

    This offer applies to new customers only for sales completed within 14 days of the last day of their holiday at any Parkdean Resorts Holiday Park. For full terms and conditions of this offer please see our website.

    This offer is only available to new customers only who do not currently own a holiday home on any Parkdean Resorts holiday park.

    Proof of ownership of the touring caravan will be required.

    You will be guaranteed a minimum of £1,500 towards the purchase of your holiday home when you part exchange your touring caravan.

    The closing date for this offer is 31st December 2018.

    This offer applies to the price of the holiday home only and cannot be used towards running costs, connection fees, pitch fees or any other fees associated with owning a holiday home.

    This offer is non-exchangeable, non-transferable and no cash or voucher alternative is offered.

    Customers are deemed to have accepted and agreed to be bound by these terms and conditions on signing the sale and licence agreement. This sale is subject to Parkdean Resorts’ usual terms and conditions which will be provided on request.

    Parkdean Resorts reserves the right to hold void, cancel, suspend or amend the offer at any time.

    Insofar as is permitted by law, Parkdean Resorts, its agents or distributors will not in any circumstances be responsible or liable to compensate the customer or accept liability for any loss, damage, personal injury or death occurring as a result of taking up the offer items except where it is caused by the negligence of Parkdean Resorts, its agents or distributors or that of their employees. Your statutory rights are not affected.

    This offer will be governed by English law and customers submit to the jurisdiction of the English courts.

    The Promoter of the offer is Parkdean Resorts UK Limited of Second Floor, Gosforth Business Park, One Gosforth Park Way, Newcastle upon Tyne, NE12 8ET

     


     

    Half Price Pitch Fees - Trecco Bay

    This offer is available to customers who purchase a holiday home at Trecco Bay Holiday Park who do not currently own a holiday home at a Parkdean Resorts holiday park.

    5 selected pitches are available for this offer and only 1 pitch can be sold per month under the terms of this offer.

    This offer is available when purchasing any holiday home that fits on the selected pitch within local authority regulations.

    Pitch fees will be charged at 50% of the advertised price for the 2017 season. The standard pitch fees will be payable for the 2018 season and thereafter.

    Pitch fees listed above include the Early Payment Discount and the Loyalty Discount.

    This offer is not available in conjunction with any other offer.

    The offer is available from 9th March 2017 until the selected pitches are sold.

    This offer is non-exchangeable, non-transferable and no cash or voucher alternative is offered.

    This offer applies to pitch fees only and does not include any other costs associated with owning a holiday home, including but not limited to, rates and the supply of gas and electricity.

    Customers are deemed to have accepted and agree to be bound by these terms and conditions on completion of the sale. This sale is subject to Parkdean Resorts’ usual terms and conditions which will be provided on request.

    Parkdean Resorts reserves the right to hold void, cancel, suspend or amend this promotion where it becomes necessary to do so.

    Insofar as is permitted by law, Parkdean Resorts, its agents or distributors will not in any circumstances be responsible or liable to compensate the customer or accept liability for any loss, damage, personal injury or death occurring as a result of taking up this offer except where it is caused by the negligence of Parkdean Resorts, its agents or distributors of that of their employees. Your statutory rights are not affected.

    This offer will be governed by English law and customers submit to the jurisdiction of the English courts.

    Parkdean Resorts is the trading name of Parkdean Resorts UK Limited of Second Floor, Gosforth Business Park, One Gosforth Park Way, Newcastle Upon Tyne, NE12 8ET.

     

    CORE: (All parks excluding White Cross Bay, Gatebeck, Fallbarrow, Limefitt and Warmwell)

    ∂ A credit of £1,000 (“the Referral Credit”) will be made to the account of an existing Parkdean Resorts holiday home owner (“Existing Owner”) for all New Customer referrals made in accordance with these terms and conditions.  A “New Customer” is someone who has never owned a holiday home at a Parkdean Resorts holiday park and who retains their holiday home for more than 30 days following completion of the purchase. Self-referrals are excluded from this promotion. Referral introductions made by an Existing Owner must be received by 31st December 2018. In addition, the New Customer must have completed the purchase transaction of their Parkdean resorts holiday home by 31st December 2018. The referral introduction must be made in writing via the completion of the owner referral form and presentation of the referral voucher through the Owners Elite Team at the Sales Enquiry Centre prior to the New Customer’s holiday home purchase being completed.  The Referral Credit of £1,000 value for each New Customer that buys a holiday home is credited to the Existing Owner’s account and cannot be exchanged for cash. The purchase of the holiday home to a New Customer following a referral must be fully complete before the credits are made payable to the Existing Owner’s account. The New Customer will also receive £1,000 off the purchase price of a holiday home. The holiday home purchased must be from Parkdean Resorts own stock. Monies could take up to 6 weeks from completion of the sale to be credited to the existing owner’s account. Parkdean Resorts reserves the right to withdraw, suspend or amend this offer at any time. The following holiday parks are excluded from the £1,000 owner referral amount; White Cross Bay, Gatebeck, Fallbarrow, Limefitt and Warmwell.

    ∆Free lunch will only be honoured if the voucher in this booklet is presented to the Owners Elite Team on the park visit and a full park tour is completed. Maximum 4 people, applies to food only maximum value of £40.

    The promoter of this offer is Parkdean Resorts UK Limited of Second Floor, One Gosforth Park Way, Gosforth Business Park, Newcastle upon Tyne, NE12 8ET. Parkdean Resorts is the trading name of this company. This offer will be governed by English law and subject to the jurisdiction of the English Courts.

    PREMIUM: (Only applicable to White Cross Bay, Gatebeck, Fallbarrow, Limefitt and Warmwell)

    ∂ A credit of £1,500 (“the Referral Credit”) will be made to the account of an existing Parkdean Resorts holiday home owner (“Existing Owner”) for all New Customer referrals made in accordance with these terms and conditions.  A “New Customer” is someone who has never owned a holiday home at a Parkdean Resorts holiday park and who retains their holiday home for more than 30 days following completion of the purchase. Self-referrals are excluded from this promotion. Referral introductions made by an Existing Owner must be received by 31st December 2018. In addition, the New Customer must have completed the purchase transaction of their Parkdean resorts holiday home by 31st December 2018. The referral introduction must be made in writing via the completion of the owner referral form and presentation of the referral voucher through the Owners Elite Team at the Sales Enquiry Centre prior to the New Customer’s holiday home purchase being completed.  The Referral Credit of £1,500 value for each New Customer that buys a holiday home is credited to the Existing Owner’s account and cannot be exchanged for cash. The purchase of the holiday home to a New Customer following a referral must be fully complete before the credits are made payable to the Existing Owner’s account. The New Customer will also receive £1,500 off the purchase price of a holiday home. The holiday home purchased must be from Parkdean Resorts own stock. Monies could take up to 6 weeks from completion of the sale to be credited to the existing owner’s account. Parkdean Resorts reserves the right to withdraw, suspend or amend this offer at any time. The following holiday parks are entitled to the £1,000 owner referral amount only; White Cross Bay, Gatebeck, Fallbarrow, Limefitt and Warmwell.

    ∆Free lunch will only be honoured if the voucher in this booklet is presented to the Owners Elite Team on the park visit and a full park tour is completed. Maximum 4 people, applies to food only maximum value of £40.

    The promoter of this offer is Parkdean Resorts UK Limited of Second Floor, One Gosforth Park Way, Gosforth Business Park, Newcastle upon Tyne, NE12 8ET. Parkdean Resorts is the trading name of this company. This offer will be governed by English law and subject to the jurisdiction of the English Courts.





    Bring on:

    Free bring on offer, only available on selected parks and selected pitches. Bring on must be from another holiday park, and proof of ownership at that park must be provided. Transportation and connection of your caravan is free when moving from a non-Parkdean Resorts UK Holiday Park to a Parkdean Resorts Park (excluding Northern Ireland). Distance restrictions apply – transportation costs only covered up to £500. Existing Parkdean Resorts owners may be liable for a charge. 



    Expired Ownership Offers

     


     



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PART EXCHANGE OFFER: