Contact Us
Holidays
New Bookings
To make a new booking, and to get the best pricing and availability, please visit our Holiday Booking Page. Booking online is quick, easy, and always up to date with the best availability.
Manage an Existing Booking
If you already have a holiday booked with us, simply log in to the Manage My Booking portal. Where you can:
- View your booking details
- Make payments
- Amend your stay (subject to availability and terms)
- Upgrade your accommodation
- Add activities and extras
- Update your party details
- Access useful park and holiday information
Make a Payment
Its quick and easy to make a payment using our automated payment line - just call 0330 8089 734.
Please note: Payments cannot be made via Live Chat.
Accessibility Support
If you are making a new booking and have a special request or need assistance with adaptive, mobility or other needs, please contact us on 0344 3819 128.
Our team is here to help make your stay as comfortable as possible.
Live Chat Support
To chat with us about an existing holiday booking, our team is available via Live Chat during our opening hours. Simply click 'Chat Now' at the bottom right-hand corner of this page. Our Parkdean Resorts virtual assistant is available out of hours and can answer many of your questions.
Opening times:
Monday: 9am to 7pm
Tuesday: 9am to 7pm.
Wednesday: 9am to 7pm.
Thursday: 9am to 7pm.
Friday: 9am to 7pm.
Saturday: 9am to 5pm
Sunday: 9:30am to 5pm
Group Bookings
Planning a stay with three or more accommodations? Our dedicated Group Bookings Team is available Monday to Friday, 9am – 5pm on 0330 1234 986. to assist you.
