Can I change my Direct Debit plan?

No, once your Direct Debit plan has been set up, this cannot be changed. Depending on when your holiday was booked, please see the options below for cancelling your Direct Debit and reverting to alternative payment options to pay your outstanding balance.

For bookings made before 08/01/24

No, once your Direct Debit plan is set up no changes can be made to the monthly payment, payment due dates or term of the plan. If you would like to make changes please cancel your Direct Debit plan directly with your bank. Your booking will revert to non-Direct Debit terms, which means your payment due date will revert to 10 weeks prior to arrival. We may ask you to pay a top up deposit depending on the amount paid to date.

For bookings made after 08/01/24

No, once your Direct Debit plan is set up no changes can be made to the monthly payment, payment due dates or term of the plan. If you would like to make changes, please cancel your Direct Debit plan directly with your bank. Your booking will revert to non-Direct Debit terms, which means your payment due date will revert to 10 weeks prior to arrival. We may ask you to pay a top up deposit, up to the standard deposit amount, depending on the amount paid to date.