If you have received fewer membership cards than you requested, this will be because we have been unable to print all of your membership cards as the images supplied weren’t suitable. This is usually due to one of the following reasons:
- The image supplied was low quality so illegible at the point it was printed or it was not a picture of a person.
- The image contained additional people or children in the foreground/background.
For queries, please contact the Owner Support Team on Live Chat in your Owners Connected account.