Refund amount different to what you were expecting?

If the amount shown is not the amount that you were expecting to be refunded, this may mean that you made your payments by using more than one payment method. To comply with UK Financial Regulations, we must attempt to refund the card that was originally used to make payment, meaning that your refund could arrive in more than one stage. If this is the case, we will contact you in the near future with details of the next part of your refund.