If I cancel my holiday will I receive a full refund?

If you cancel your holiday you'll be liable for the full cost. However, we do offer cancellation cover which can be added at the time of booking. You can view the full terms for cancelling on our cancellation cover page.

If you do not have cancellation cover protection, you will also have to pay cancellation charges as follows:

 Number of days prior to arrival that cancellation notification is received Cancellation charge as a % of total holiday value 
 More than 70 days  Full standard deposit (if you have paid a discounted deposit you will also need to pay an amount up to the standard deposit) plus administration fee
 70 - 57 days  60%
 56 - 29 days  80%
 28 days or less  100%