Parkdean Resorts UK Holiday Parks
British Travel Awards Winner 2020
Best UK Family Holiday CompanyBest UK Holiday Parks & Lodges Company

What do I need to show when I check in?


To assist with social distancing measures, we’re operating a ‘hands-free’ check-in for holidaymakers visiting our parks, which means you won't need to bring anything to show when you check in.

  • We’ll ask you to check in online before you arrive and ensure your party details are up to date.
  • Ahead of your arrival, we’ll send you an email about our contactless check-in process and your allocated arrival time. We'll also send you the location of your accommodation and a map of the park.
  • We’ll leave your welcome pack and maps in your accommodation, including any Wi-Fi codes (where available). That means you can head straight to your caravan, lodge or glamping tent or pod on arrival.
  • Where possible, we’ll be offering a drive-through style check-in, with a traffic marshall to direct you to your accommodation or answer queries should you need assistance. For touring and camping guests – you will be able to collect your welcome pack from the traffic marshall.
  • We’ll be ready to respond to any questions during your stay with our handy SMS text service, available during your park's opening hours detailed in your welcome pack.