Parkdean Resorts UK Holiday Parks
British Travel Awards Winner 2020
Best UK Family Holiday CompanyBest UK Holiday Parks & Lodges Company
Q

How do I redeem my Holiday Voucher & book a future holiday?

A

If your holiday has been cancelled and you've received a voucher, you can redeem this by following the instructions below.

Booking a new holiday

  1. Once you've found your perfect holiday using our website www.parkdeanresorts.co.uk, proceed through the checkout process until you reach the 'Payment Details & Confirmation' page
  2. Select 'Pay balance in full' underneath 'Select your payment type'
  3. Enter your unique voucher code under 'Redeem Voucher' and click the 'Validate' button. The total amount of your holiday voucher will be deducted from the outstanding balance
  4. If there is a remaining balance (after deducting your holiday voucher amount) you can proceed to pay this using your credit or debit card
  5. Confirm your booking by selecting 'Book my holiday now'

Using your voucher towards an existing booking

  1. You can redeem your holiday voucher against an existing future holiday booking, by logging into 'Manage My Booking' on our website www.parkdeanresorts.co.uk
  2. On the 'Make a Payment' page, select 'By Voucher' under 'How do you want to pay?'
  3. Enter your unique voucher code and click the 'Validate' button. The total amount of your holiday voucher will be deducted from the outstanding balance
  4. If there is a remaining balance (after deducting your holiday voucher amount) you can proceed to pay this using your credit or debit card

To confirm the expiry date of your holiday voucher, please check our terms and conditions

My holiday voucher value is more than that of my booking

If the value of the voucher you have received is higher than the balance due on your holiday, you can use the same voucher code against another additional holiday to redeem its remaining value. This must be done by the redemption deadline of the voucher.

To confirm the expiry date of your holiday voucher, please check our terms and conditions